Privacy Policy
Medical data is sensitive and we take many many precautions to protect the privacy of your information. This Privacy Policy is intended to advise you of how NorthDrugstore collects, utilizes and manages
information of patients that visit its Internet web sites.
Naturally, NorthDrugstore views personal privacy as an important and sensitive
issue, and is unconditionally committed to maintaining the integrity of personal information
provided by patients while accessing its web site, NorthDrugstore.com.
NorthDrugstore collects the following information from its web site visitors:
IP address, domain names, web site navigational patterns, information voluntarily entered by you (eg. information filled out on web site forms), and the amount of time spent on our web site. NorthDrugstore
collects information for statistical purposes in pursuit of providing a better online service to its patients. By analyzing these statistics, NorthDrugstore is able to improve your future experience on our web site and provide a better and more meaningful online service.
Other than stated?=CONST_DOMAIN_NAME; ?> above, absolutely no attempt is ever made to identify users
activities on our web site, except in the event of a regulatory/legal investigation, where a
law enforcement agency may provide us with a warrant to inspect our logs, or where
NorthDrugstore believes that it is obligated to produce relevant electronic
documentation to fulfill its obligations to particular third parties, including but not limited to statutory
organizations under local law.
NorthDrugstore undertakes to only use and disclose your personal
information in very limited circumstances.
Except as specifically stated herein, NorthDrugstore shall not share your personal information with any company that is not associated with North Drugstore.
Cookies
A web site "cookie" is a very small data file that a web site you visit may write to your hard drive. Cookies can only contain information that you personally supply.
NorthDrugstore may use cookies on its web site to track user traffic patterns for the purpose of better serving its users in the future. You may configure your Internet browser to notify you whenever a web site attempts to store a cookie on your computer, and provide you with an option to accept or reject the request. You may also refuse all cookies by completely
turning them off in your Internet browser.
Security
NorthDrugstore undertakes all reasonable security measures to protect all personal
information from loss, unauthorized access, destruction, misuse, modification
or disclosure. As far as permissible under law, NorthDrugstore accepts no
responsibility and liability for the unauthorized access of personal information held by
NorthDrugstore on its servers.
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Web Use Policy
THIS SITE DOES NOT PROVIDE MEDICAL ADVICE. Please note that all information on this web site is for informational purposes only. The contents of NorthDrugstore.com web site, such as text, images, and other material ("Content") contained on this site
is for informational purposes only. The content on our web site has not been evaluated by Health Canada and/or FDA, and is not intended to be a substitute for professional medical advice,
diagnosis or treatment. Please always seek the advice of your licensed physician or other
qualified health providers regarding any questions you have about your health. The information on this web site is for informational purposes only - using any information on the web site is solely at your own risk. NorthDrugstore and its directors, officers,
employees, licensors, suppliers, agents and independent contractors, do not
directly or indirectly practice medicine or provide medical services as part of
the scope of services provided by NorthDrugstore. If you think you may have a medical emergency, call your
physician or 911 immediately. You are solely responsible for compliance
with the laws applicable to your domestic jurisdiction.
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Return Policy
At North Drug Store we are 100% committed to making it as easy as possible to for you to feel comfortable with your shopping experience.
You have 30 days from the date shipped to return your medication for a refund on all medication ordered.
Our return policy provides the assurance you deserve in your online purchase by offering a full refund on all our products.
You will receive a full refund (or percentage equivalent to the amount returned) for up to 30 days from the date shipped (as marked by the Postal Service delivery confirmation). As our hassle free policy suggests, your return will be accepted with no questions asked. Simply return by Global Priority Mail, post marked within 30 days, and your refund will be processed as soon as we receive it. A Patient Service Representative will call you to confirm the credit amount.
Return all of the product and get 100% back. Return half the product and get an instant 50% refund. It doesn't get much simpler.
For questions or further information, please call us toll-free at 1-866-940-3784 or email us at customerservice@northdrugstore.com
No prescription products are restocked or resold after being returned.
All prescription returns are destroyed in compliance with Health Canada regulations and the National Association of Pharmacy Regulatory Authorities (NAPRA).
Failure to pick up a parcel (Return to Sender) will also be interpreted as a return, however reverse shipping charges will not be refunded.
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Shipping Policy
Your first order will be delivered
within 14 and 21 days in most cases. All refills are delivered in
approximately 10-12 business days.
NorthDrugstore hereby accepts full responsibility for any loss or damage of your package, unless clearly not our fault (i.e. you provided an incorrect shipping address).
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Drug Policy
To order from North Drugstore, you must have a valid prescription from a licensed physician.
NorthDrugstore doesn't ship any habit forming or narcotic
drugs
You may order up to a three (3) month supply of your medication given that you have adequate repeats on your prescription allowing us to dispense accordingly.
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Liability of NorthDrugstore
If you aren't satisfied with any element of NorthDrugstore, please sole
remedy is to discontinue using NorthDrugstore and its services. This web site NorthDrugstore.com, the Content found herein, and any
and all services or products promoted via the web site are provided on an "as
is" basis. The use of the web site, the Content, and any product or service
promoted via the web site is to be used only at your own risk. NorthDrugstore
assumes absolutely no liability for any delay, failure, interruption or
corruption of any data or other information transmitted in connection with the use
of the web site.
NorthDrugstore hereby does not make any representations or warranties that: (a) the services,
Content, software, text, images, links or communications provided directly or indirectly through this web site by NorthDrugstore or any third party, are accurate,
reliable, complete, timely or error-free; (b) the files available for download
directly or indirecty via this web site will be free of infection by viruses, worms,
Trojan horses or other code that may contain contaminating or destructive
properties; (c) the results that you may obtain as a result of the use of the Services
or Content will be reliable; (d) the quality or effectiveness of any products and/or
services of any third party that is mentioned, marketed, obtained, or purchased directly or indirectly through the Site, its Services or Content will be of your expectations; or
(e) any errors in the Services or Content will be corrected in a timely manner.
NorthDrugstore is not liable for any personal injury, including but not limited to death, caused by
your use or misuse of the Site or Content or by any products you purchase from
a third party. In no event shall NorthDrugstore or any third parties be liable for
any damages (including, without limitation, incidental and consequential
damages, personal injury/wrongful death, lost profits, or damages resulting
from lost data or business interruption) resulting from the use or inability to
use the web site or the Content whether based on warranty, contract, tort or
any other legal theory, and whether or not NorthDrugstore is advised of the
possibility of such damages. Any liability of NorthDrugstore shall be limited to
the actual damages incurred by you, not to exceed U.S. $500.
The above exclusions may not apply in jurisdictions that do not allow the
exclusion of certain warranties. Any claims arising in connection with your use
of this web site or any Content must be brought within one (1) year of the date
of the event giving rise to such action occurred. Remedies under these Terms of
Use are exclusive and are limited to those expressly provided for in these
Terms of Use.
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If you have any questions about North Drugstore's policies and/or any information stated herein, please feel free to contact us.
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